Jim Kenney

Pepperdine University
Omet Cadre 7

 
 
 
 
 


 

Action Research: Cycle 3
Post-Course Feedback Survey Result

At the end of the course, students were asked to complete a feedback survey to determine their reaction to the training. This is the same survey that is used for all post-course feedback collected within our organization. There were 6 (out of 12) students who completed the survey.

The following topics and questions were asked on the survey (click on question to see results):

Training Materials:
1. At the beginning of the course, the objectives clearly outlined what I was going to learn
2. The training materials were accurate
3. The training materials were well organized
4. The amount of material presented was appropriate
5. The materials will be a useful reference after this course
6. The lab/practice exercises were effective
7. The training met the objectives

Assessments:
8. The assessment(s) effectively tested my understanding of the materials
9. The assessment questions were easy to understand

Trainer:
10. The trainer was knowledgeable in the subject matter
11. The trainer effectively presented the subject matter
12. The trainer adequately addressed our questions

Facility:
13.
The facility's training environment was conducive to learning
14.
All equipment worked properly

Overall Evaluation:
15. The training improved my knowledge of the subject matter
16. Overall, I was satisfied with the course

Registration/Other:
17.
It was easy to find information about the course
18.
I receive timely information about times, date & locations

Written Comments are also listed below.

I have also included my summary of the survey results and major themes at the end of this page.

Question #1

Question #2

Question #3

Question #4
Question #5

Question #6

Question #7

Question #8

Question #9
Question #10
Question #11
Question #12
Question #13
Question #14
Question #15
Question #16
Question #17
Question #18
Written Comments from Students:

- I liked being able to have a class atmosphere but being at my desk, extremely cool.

- Even though I did poorly on the test I still learned a lot and consider this an excellent course.

- Excellent system I like this interactive training system and the preparation of the material plus the experience of the instructors.

- The trainer did an excellent job

- Very difficult to secure an area to properly participate.

- Good exercise and experience. However in the working environment I can not stress enough the need to have control of noise and interruptions.

- A great course and an excellent way to conduct a course.

- Nice experience with the training.

Summary of Survey Results

Positive Feedback:

  • Respondents were overall satisfied with the course and the method of instruction
  • They were pleased with the materials
  • The instructor received very high marks

Negative feedback or areas of concern:

  • There was some concern with the accuracy of the materials
  • The learning environment is a major problem for some (noise and interruptions)
  • The seems to be some concern over the use of the technology. This was most likely due to several technical glitches.